[ Insight. ]
If you are buying into a partnership, buying a business or entering into a supplier relationship or business transaction, a due diligence report can assist with providing information to lower your risk. Following are some of the areas investigated in a due diligence review.

FINANCIAL MATTERS
Topics of inquiry or concern will include the following:
- historical financial statements
- target projections / future performance
- foreign subsidiary influences
- monthly patterns
- liabilityes: current, non-current, contingent
- internal controls
- business growth phase analysis
- financial projection reasonability
- board approvals
- working capital assessments
- R&D investments
- capital expenditures and commitments
- tangible assets and liens
- debts – terms, guarantees
- revenue recognition issues
- aged receivables, doubtful debts
- liquidity
- audit qualifications
- operating/tax losses

TECHNOLOGY / INTELLECTUAL PROPERTY
This due diligence will often focus on the following areas of inquiry, among others:
- extent and quality of technology and intellectual property
- IT systems adequate for current and future needs?
- domestic and foreign patents
- confidentiality agreements
- invention assignment agreements – current and formal employees and consultants
- registered and common law trademarks, service marks
- copyrighted products and materials
- trade secrets preservation
- infringements of own or others
- intellectual property litigation or disputes
- technology in-licences, royalty obligations
- third party exclusive technology licences
- open source software issues
- software critical to operations – appropriate licences
- source or object code disclosure reuirements
- existence of indemnities on intellectual property
- liens or encumbrances
- grants or support from governmental authorites – obligations
- bugs and defects

CUSTOMERS / SALES
Customer database and prospective customers can be one of the major parts of an investment. Topics of inquiry or concern will include the following:
- compensation and incentives of employees
- customer list in size order
- customer concentration risks
- retention of customers
- customer satisfaction
- warranty issues
- repair, indemnification, liquidated damages obligations
- customer backlog
- sales terms
- returns, exchanges refunds records

ENVIRONMENTAL ISSUES
Increasingly important is a companies attitude and actions towards environmental issues, which are slowly becoming legislated. Where an environmental review is conducted, it will typically include a review of the following:
- environmental law investigations from public agencies
- environmental audits on properties (including neighbouring properties)
- hazardous substsance management
- environmental permits and licences
- EPA correspondence
- environmental disputes or litigation
- liabilities or indemnifications
- asbestos containment

MATERIAL CONTRACTS
Review of all material contracts including the following:
- approval required for change in control
- guarantees, loans, credit, hire-purchase arrangements
- customer contracts
- reseller and supply contracts
- joint venture, partnership contracts
- operating agreements
- settlement agreements
- past acquisition obligiations
- indemnification agreements
- HR agreements
- exclusivity agreemnets
- limitation on geographical sales agreements
- supplier and purchase agreements
- leases (real estate)
- licences
- franchises
- powers of attorney
- distribution and dealer agreements
- advertising agreements
- union contracts
- government contracts

EMPLOYEE / MANAGEMENT ISSUES
Quality review of the seller’s management and employee base may include:
- employee debts and obligations assumed
- organisational chart
- discrimination policies, management or allegations
- culture issues
- labour disputes
- employment and contract agreements
- compensation schedule
- other means of compensation
- usage of company property arrangements
- benefits
- manuals and policies
- criminal proceedings
- civil litigation
- redundancy or temination plans
- non-compete clauses
- turnover history

LITIGATION
Of significant importance is any litigation or arbitration matters that are on foot or pending. This review will include the following:
- matters in arbitration or mediation
- pending litigation, together with all complaints and other pleadings
- settled litigation and the terms of settlement
- threatened claims
- injunctions, judgments or orders
- insurance claims

CYBERSECURITY AND DATA PRIVACY
It may be appropriate to bring in a third party expert for this part of the review, depending on the type of business under review.
At a minimum, the investigation should focus on the following:
- potential breaches, the level of significance and impact reach;
- network and system architecture and data flows analysis, including the use of cloud providers and third-party applications
- personal information gathering and policies surrounding privacy, considering regulations around this
- contractual obligations with customers, suppliers around privacy and cybersecurity matters
- review any prior cybersecurity incidents, including data breaches and consider response to these breaches
- consider organisational policies and controls in place, and adherance to these
- assess potential liability exposure

COMPANY POLICIES AND CONTRACTS
The buyer will often request and review copies of various policies, contracts, and other documents of the seller, including the following:
- systems of internal accounting controls to guard against fraudulent requests for money in place
- privacy policy documents
- privacy policy adherance
- review Terms of Use agreements
- marketing policy adherance
- security policies including Security Policy, Acceptable Use Policy, and Data Classification Policy
- review results of testing of security policies
- contracts with vendors, suppliers, providers
- critical incident response plans
- resilience to potential threats or breakdowns

TAX MATTERS
Tax due diligence may include looking at prior tax and BAS returns. It may be relevant to look at carry-forward tax lossses and any adjustments made over the past seven years, and may also include:
- Tax sharing or indemnity agreements or arrangements
- Federal, state, local, and foreign tax;
- Government audits
- Copies of any correspondence or notice from any foreign, federal, state, or local taxing authority regarding any filed tax return (or any failure to file)
- Tax sharing and transfer pricing agreements
- Net operating losses or credit carryforwards (including how a change in control might affect the availability thereof)
- Agreements waiving or extending the tax statute of limitations
- Allocation of acquisition purchase price issues
- Correspondence with ATO, OSR
- Settlement documents with the ATO or other government taxing authorities
- Withholding tax compliance

ANTITRUST AND REGULATORY ISSUES
Anti-trust and regulatory matters are increasingly an important consideration as implications could be significant:
- consider competition sensitivities;
- scope of anti-trust issues;
- approvals require in regulated industries;
- prior or current inquiries or investigations into antitrust or regulatory issues;
- foreign entity purchaser issues (if applicable)
- consolidation approval required (if applicable)
- consider any foreign control laws

INSURANCE
Insurance policies, claims and potential claims will need to be considered including:
- Public liability insurance
- Cybersecurity insurance
- professional indemnity insurance
- intellectual property insurance
- motor vehicle and equipment/machinery insurance
- health insurance
- employee liability insurance
- worker’s compensation insurance
Other matters for review include:
- General corporate matters
- Related party transactions
- Government regulations, filings and compliance
- Real property review
- Production – related matters
- Marketing and competition
- Online presence and activities
- Disclosure schedule preparation
